Privacy Policy

Privacy Policy

Last updated: 11 Nov 2024

This Privacy Policy explains how Pet Quard GPS (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website www.petquardgps.com (the “Site”) or make a purchase from our store. By using or accessing our Site, you agree to the terms of this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. The revised Privacy Policy will be posted on this page with the updated "Last updated" date.

Information We Collect

Information You Provide Directly

• Contact Information: Name, address, phone number, and email.
• Order Information: Billing and shipping addresses, payment information, and order details.
• Account Information: Username, password, and security questions (if applicable).
• Customer Support Information: Any information you provide when contacting us.

Information Collected Automatically

We use cookies and similar technologies to collect information about your interactions with the Site, including:

• Device information, IP address, and browsing data
• Site usage information, such as pages visited and actions taken

Information from Third Parties

We may receive information about you from third parties, including:

• Payment processors who handle your payment information for order processing.
• Service providers assisting us in operating and improving our Site.

How We Use Your Information

We use your information for the following purposes:

• Order Processing: To process and fulfill your orders, including shipping and customer support.
• Marketing: To send promotional materials, if opted in.
• Site Improvement: To improve the functionality and security of our Site.

How We Share Your Information

We may share your information with:

• Service Providers: Companies that provide services such as payment processing and order fulfillment.
• Business Partners: For marketing and advertising purposes, in accordance with applicable law.

Cookies

Our Site uses cookies to improve your experience. You may control cookie preferences through your browser settings, though blocking cookies may affect some Site functionalities.

Data Security and Retention

While we strive to protect your information, no transmission method is completely secure. We retain your information only as long as necessary for the purposes outlined in this policy.

Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your information. To exercise these rights, please contact us at support@petquardgps.com.

Contact Us

For questions about this Privacy Policy, please contact us at: Email: support@petquardgps.com

Using Personal Information

We use your personal information to:

- Process and fulfill orders, including shipping and customer support

- Provide customer support when you contact us

- Send marketing and promotional materials, if opted-in

- Improve the functionality and security of our Site

Customers’ Rights Regarding Personal Information

Depending on your jurisdiction, you may have rights regarding your personal information, such as:

- Right to access: Obtain a copy of your data.

- Right to correct: Request correction of inaccurate information.

- Right to delete: Request deletion of your data under certain conditions.

- Right to restrict processing: Limit the way we use your data.

To exercise these rights, please contact us at [support@petquardgps.com](mailto:support@petquardgps.com).

Use of Cookies

Our Site uses cookies to enhance your experience. These cookies help us understand Site usage and remember your preferences.

You can control your cookie preferences through your browser settings. Please note that disabling cookies may affect certain functionalities of the Site.